Architecture deep-dives, lessons from production, and field notes from the Microsoft AI stack — Power Platform, Copilot, Dynamics 365, and Azure AI.
-
Deploying, evaluating, and calling models in Microsoft Foundry: a production guide for architects
Deploy, evaluate, and call models in Microsoft Foundry: deployment types, cost levers, PTU break-even, evaluation, and the SDK, for architects.
-
The case of the 6,000 orphaned contacts: debugging GAB dual-write in Dynamics 365
A few weeks ago a friend called me about a Dynamics 365 environment that was misbehaving. Contacts created in Finance & Operations weren’t appearing correctly in Customer Engagement, edits weren’t flowing through, and nobody could explain why. “It used to work,” he said — which is the most dangerous sentence in any integration project. What…
-
Copilot Cowork: the agent that does the work — and the extensibility model architects should actually study
Microsoft 365 Copilot Cowork moves Copilot from answering to executing. The real story for architects is the extensibility model: an open Agent Skills standard, MCP connectors, and what is still preview.
-
Microsoft IQ: the intelligence layer your agents inherit — and what it actually changes for enterprise AI builders
Microsoft IQ went GA at Build 2026. What Work IQ, Fabric IQ, Foundry IQ and Web IQ actually do — and where the GA label is uneven.
-
Learn Fine-Tuning — the hands-on course I’m building during my master’s
Launching a hands-on, self-contained fine-tuning course — 19 lessons covering LoRA, QLoRA, DPO, RLHF, and production. Why I built it, and what surprised me.
-
Authentication patterns for Microsoft Foundry — beyond DefaultAzureCredential
DefaultAzureCredential is the right answer for week one of a Foundry project. By month three you need a real pattern catalogue — managed identities, workload identity federation, OBO, and per-environment role assignment.
-
Starting an Azure Foundry project — the getting-started guide nobody wrote
Five decisions, the day-one auth pattern, a first-sprint checklist, and three traps. The Azure Foundry getting-started guide I wish I’d had before TrafficIQ.
-
Why I built 6 agents instead of 1 mega-agent — lessons from TrafficIQ
Why TrafficIQ ships six specialist agents instead of one 56-tool mega-agent — routing, handoff, MECE tools, and grounding lessons from production.
-
🥈 1st Runner Up — Microsoft Dynamics 365 Customer Insights ITeS Hackathon
Our ITC Infotech team won 1st Runner Up at the Microsoft Dynamics 365 Customer Insights ITeS Hackathon (Feb-Mar 2021) for an intelligent-automation financial-crime solution combining Azure ML, Customer Insights and D365 case management.
-
🏆 Winning Best DEI Use Case at Microsoft HackTogether — Make Life Easy
Make Life Easy was selected as one of four global winners of Microsoft HackTogether: Power Platform Global AI Hack — winning the Best DEI Use Case category.
PowerAI Labs 